I moved into a new place last week, it was a Friday and I needed new locks for the house. So I called Universal Locksmith for assistance and I like the sense of urgency I got from them. The representative who got my call was very pleasant and she immediately set an appointment for me. She knew exactly what I needed and sent the technician to my place.

The technician did not take too long before he got to my place, in fact, he was even ahead of the schedule, and I was very happy about it. I mean, for someone who just moved into a new place and wants to make sure the place is safe and secured, it means a lot to be able to have this kind of assistance and service from Universal Locksmith. The technician was very efficient and knowledgeable when it comes to the installation of my new locks, and he was also very polite too. We chatted while he was working and he took time to explain things to me, how the locks work, how I can avoid getting myself locked out, and everything else.

If I were to rate the service I was provided, I would have to say I was more than glad I chose Universal Locksmith and give you guys a 10 out of 10 for the ratings. There was really nothing I could complain about, not even a single thing. I was very much satisfied with the way the work was performed as well as the people who assisted me. I realized I made the best decision after all, about trusting my home’s safety and security to one reliable and dependable company. Thank you Universal Locksmith for all the help. You guys did an awesome job!